Welcome to EverLux (“we”, “us”, or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.everluxsleep.com], including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).
By using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
1. Information We Collect
We may collect the following types of information when you visit our Site or make a purchase:
- Personal Information: Name, email address, shipping address, billing information, and phone number.
- Payment Information: Credit card details and other payment method data are processed securely through third-party payment gateways.
- Account Information: If you create an account, we collect your login credentials and other profile-related data.
- Technical Information: IP address, browser type, operating system, and other usage data.
- Cookies & Tracking Technologies: To personalise your experience and analyse usage.
2. How We Use Your Information
We use the information we collect for purposes such as:
- Processing and fulfilling orders
- Providing customer support
- Improving our products and website functionality
- Sending promotional and marketing communications (with your consent)
- Preventing fraudulent transactions
- Complying with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
- Service Providers: Such as payment processors, shipping partners, and IT service providers.
- Legal Authorities: If required by law or to protect our rights.
- Business Transfers: In connection with a merger, sale, or acquisition.
4. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance user experience, gather analytics, and personalise content. You can manage cookie preferences through your browser settings.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorised access, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Withdraw consent for data processing
To exercise these rights, contact us at privacy@everluxsleep.com.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
EverLux Customer Support
Email: privacy@everluxsleep.com
Website: [www.everluxsleep.com]